+94 (0)778 490902 infos@palmexsrilanka.com

Palmex Sri Lanka

YOUR EXCLUSIVE DISTRIBUTOR

INFORMATION REQUEST

FAQ

Artificial palms from every angle

The following list of questions regarding artificial palms may be used as a quick search for specific information as it is linked to related pages of our website where the information in question is detailed. For any further inquiries concerning Palmex roofs or products, please feel free to contact us.

  • Are Palmex products waterproof?
  • How do Palmex products withstand cold?
  • How do Palmex products stand up to the heat?
  • How do Palmex products handle winds?
  • What kind of maintenance do Palmex products require?
  • What kind of warranties does Palmex provide?
  • Can I install Palmex products myself?
  • How or where do I place an order?

Are Palmex products waterproof?

Palmex roofs are guaranteed to be watertight when placed at 30° pitch or greater. The layering of leaves and the fastening method provide for a 100% waterproof construction.

Top of page

How do Palmex products withstand cold?

Our product can withstand harsh Canadian winters. The polymer we use is the same polymer used for manufacturing gasoline containers and winter sleds.

Top of page

How do Palmex products stand up to the heat?

Polyethylene is a non-reactive material that conducts neither heat nor cold. In addition, compare to their natural counterparts like Polathu or Illuk, our layered installation method (air pockets) provides cooler under-roof temperatures year-long, in all seasons and throughout the product’s entire lifespan.

Top of page

How do Palmex products handle winds?

According to tests carried out in a specialized technical laboratory, Palmex products can resist winds of up to 170 km/h – 106 mph.

Top of page

What kind of maintenance do Palmex products require?

NONE: Our leaf design allows for simple, natural elimination of any residue.

Top of page

What kind of warranties does Palmex provide?

A 20-year* warranty covers regular Palmex products sold in Sri Lanka. Natural thatch roofs currently available in Sri Lanka do not come with a warranty.

Top of page

Can I install Palmex products myself?

You can install the Rio/Domingo leaves yourself and extensive instructions on how to install them are available. Although the procedure is somewhat simple, it does require some manual ability or experience. We will assist you as much as possible in that respect. The Bora-Bora/Aloha leaves however will not be sold without installation.

Top of page

How or where do I place an order?

Before starting building a structure or ordering, we advise getting in touch with us to eliminate the risks of building uselessly expensive and non-conformed roof designs. Consult our “Contact” page for further information.

Top of page

(*) Warranty: 20 years diminutive warranty on Palmex products except Palma Cana warranty of only 12 years.

 

 

About us: to read about the history of the Palmex International thatch roofing company, about your local distribution company and our team.
Discover thatch: for a brief introduction to how roof thatching developed from man’s early days to our time and in our region of the world.
Our product line: for a description of the Palmex thatching material and accessories, their technical characteristics and advantages.
Our services: for a presentation of our expertise and experience in synthetic thatch, as well as those of your local Palmex synthetic thatch distributor.
Our clients: for a presentation of which professionals and individuals choose artificial thatch roofing today and what motivates their choice.
Our specials: for information about our current special offers, on how to save money on your synthetic thatch roof or on our services.
Our showroom: for a short guided tour of some of Palmex’s most representative synthetic thatch roofing projects around the world.
Our guestbook: to learn about our clients and some of the reasons why they have chosen palm roof thatching for their roofing projects.
FAQ: for any questions about artificial thatch or a quick answer to common queries concerning our products and services.
Our dealers: for information about our network of dealers of Palmex products for thatched roofs, to locate them or to contact them.
Our partners: to learn about the companies Palmex has created partnerships with for the production of its artificial palm leaves.
Tests and certification: for information concerning testing and certification related to our thatching material or of our thatch roof constructions.
Our contact page: to contact Palmex International or your local distributor quickly and easily, online or by phone, to place an order or to request a quote.